Home / Terms and Conditions

Terms and Conditions

Please note that your use of and access to our services (defined below) are subject to the following terms; if you do not agree to all of the following, you may not use or access the services in any manner.

These Terms of Use (the "Terms") are a binding contract between you and smartnest.ai ("smartnest.ai", "we" and "us").

Company Details:
SMARTNEST TECH LTD
128 City Road, London EC1V 2NX, United Kingdom
Registration Number: 15721991

If you have any questions, comments, or concerns regarding these Terms or the Services, please contact us at [email protected].

You must agree to and accept all of the Terms, or you don't have the right to use the Services. Your using the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the services. These Terms include the provisions in this document, as well as those in the Privacy Policy.

 

Will these Terms ever change?

We are constantly improving our Services, so these Terms may need to change along with the Services. We reserve the right to change the Terms at any time, but if we do, we will bring it to your attention by placing a notice on the smartnest.ai website, and/or by sending you an email, and/or by some other means.

If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes.

 

General Philosophy

We strive to make smartnest.ai as easy-to-use as possible and as ethical a business operation as possible. You must agree to these terms before using smartnest.ai.

 

Content

You understand and agree that the content and information you use on the smartnest.ai Services are your responsibility. You represent that you either own or have the necessary rights and permissions to use the content and information you make available through the Services. You agree that you will not use the Services to upload, post, transmit, or otherwise make available any content that:

  • Infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party;
  • Is fraudulent, false, misleading, or deceptive;
  • Is defamatory, obscene, pornographic, vulgar, or offensive;
  • Promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group;
  • Is violent or threatening or promotes violence or actions that are threatening to any other person;
  • Promotes illegal or harmful activities or substances;

smartnest.ai reserves the right to remove any content or information you make available through the Services if it believes it violates these Terms.

 

Warranties and Disclaimers

THE smartnest.ai SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

smartnest.ai DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, AND smartnest.ai DOES NOT WARRANT THAT ANY ERRORS WILL BE CORRECTED. smartnest.ai DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS, AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SERVICES.

YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SERVICES AND YOUR RELIANCE THEREON. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.

 

Liability Limitation

smartnest.ai SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF smartnest.ai HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM YOUR USE OF THE SERVICES.

THE TOTAL LIABILITY OF smartnest.ai FOR ALL CLAIMS ARISING FROM OR RELATING TO THE USE OF THE SERVICES IS LIMITED TO THE AMOUNT, IF ANY, ACTUALLY PAID BY YOU FOR USE OF THE SERVICES DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE DATE THE CLAIM AROSE.

 

Usage Requirements

  1. Use of Services. You may access, and we grant you a non-exclusive right to use, the Services in accordance with these Terms. You will comply with these Terms and all applicable laws when using the Services. We and our affiliates own all rights, title, and interest in and to the Services.
  2. Feedback. We appreciate feedback, comments, ideas, proposals and suggestions for improvements. If you provide any of these things, we may use it without restriction or compensation to you.
  3. Restrictions. The Services are intended for human use only. By using the Services, you agree to the following restrictions:
  • You shall not use the Services in any manner that infringes, misappropriates, or violates the intellectual property rights or other rights of any third party.
  • You shall not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying components, or algorithms of the Services, except to the extent such restrictions are expressly prohibited by applicable law.
  • You shall not share your account with multiple individuals or entities to circumvent or exceed the limitations set forth by us.
  • You shall not employ any automated or programmatic methods, including but not limited to scraping, web harvesting, or data extraction, to access the Services, extract data, or bypass the official user interface.
  • You shall not provide us with any personal information of children under the age of 13 or the applicable age of digital consent in your jurisdiction.

You agree to adhere to any rate limits and other requirements specified in our documentation. The Services may only be accessed and used in geographies currently supported by us.

In the event that you violate these terms of normal usage, we reserve the right, at our sole discretion, to suspend or terminate your account. Furthermore, if your violation results in actual losses or damages, we reserve the right to pursue legal action and seek appropriate compensation to the fullest extent permitted by law.

 

Paid Accounts

Billing: You can enjoy our premium features and services by upgrading to a Paid Account. We'll automatically bill you from the date you convert to a Paid Account and on each periodic renewal until cancellation. You're responsible for all applicable taxes, and we'll charge tax when required to do so. Some countries have mandatory local laws regarding your cancellation rights, and this paragraph doesn't override these laws.

Cancellation: You may cancel your Paid Account at any time. However, please be aware that we practice a no-refund policy.

Changes: We may adjust the fees for Paid Accounts to reflect factors such as changes to our product offerings, updates to our business, or shifts in economic conditions. If subscription-based plans are introduced in the future, all applicable terms will be clearly outlined.

 

Miscellaneous

These Terms and the relationship between you and smartnest.ai shall be governed by the laws of the United Kingdom, without regard to its conflict of law provisions. You and smartnest.ai agree to submit to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall be enforced to the fullest extent possible, and the remaining Terms shall remain in full force and effect.

These Terms constitute the entire agreement between you and smartnest.ai concerning the use of the Services and supersedes all prior or contemporaneous communications, understandings, and agreements, whether written or oral, between you and smartnest.ai.

 

Payment Policy for Smartnest.ai

This Payment Policy outlines the terms and conditions related to payment transactions made through our website. Please review this policy carefully before making any payments.

I. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and other major credit cards.
  • Bank Transfers: Available for certain services (details provided upon request).
  • Mobile Payments: (If applicable) Payments through services such as Apple Pay, Google Pay, etc.

All payments are processed securely, and Smartnest.ai does not store any payment information on its servers.

II. Payment Currency

All transactions on Smartnest.ai are processed in EUR, GBP, USD. Please note that if you are making payments from a foreign country, your bank or payment provider may apply additional fees or currency conversion rates.

III. Refund Policy

  • Digital Products and Services: Due to the nature of digital products and services, all sales are final, and we do not offer refunds once a service or product has been accessed or downloaded.
  • Exceptions: Refunds may be issued in exceptional cases, such as a proven technical error on our part that prevents access to the purchased service. Any refund requests should be submitted to [email protected] within 7 days of the transaction.

 

IV. Payment Security

Smartnest.ai is committed to ensuring the security of your payment information:

  • All payment transactions are processed through secure gateways using industry-standard encryption technology.
  • We do not store or have access to your payment details. Payment information is handled exclusively by our payment processors.

 

V. Failed Payments

In the event of a failed payment:

  • You will be notified and prompted to update your payment information.
  • Access to the service may be suspended until payment is successfully processed.

 

VI. Pricing Changes

Smartnest.ai reserves the right to change its pricing for services or products at any time. Any pricing changes will be communicated in advance, and existing subscriptions will be charged at the updated rate at the next billing cycle.

VII. Contact Information

For any questions or concerns regarding this Payment Policy, please contact our support team at [email protected].